Recall email &
text message templates

Yes. Add the year, make and model if you know them, or leave the optional details blank. The basic message says you can provide the VIN if needed. A dealer or manufacturer will usually need it to confirm vehicle-specific eligibility.

No. It is an independent RecallWire writing aid for contacting a dealer or manufacturer. It is not an NHTSA filing, complaint form or official notice. For an official recall check, visit NHTSA’s recall page.

A dealership service team is a practical starting point for checking eligibility and arranging a repair. Manufacturer customer care can help clarify a campaign or respond to questions requiring escalation. Follow the contact instructions in your recall notice. NHTSA explains owner next steps.

No. Copy the draft, download it as a text file, or open it in your email app. You select the recipient, review the wording and send it yourself. Texting is available only where the recipient accepts SMS; a published customer-service phone number may be voice-only.

Ask whether the recall applies to your VIN, whether the remedy and parts are available, and when an appointment can be scheduled. Before attending, also confirm how long the work may take and any instructions you should follow beforehand. The recall appointment checklist helps prepare those questions.

Yes. Both the subject and message are editable. Your edits remain when you switch between email and text. If you change your vehicle details after editing, select “Update draft” to rebuild that version; it replaces the edits in that version. Review any claims about earlier contact before sending.

No. Form details and edits remain in the current tab only. Refreshing or closing the page clears them. The shared tool link contains no VIN or message. Copying, downloading or opening an email draft transfers the text only through the action you choose.